Privacy
Privacy Policy
Introduction
In this Privacy Policy, TCT Handelsgesellschaft mbH ("we", "our" or "the Company") sets out its practices regarding data collected from users who access our website at www.tct-online.com ("Website") or otherwise provide us with personal data (collectively: "Users").
Competent authority in terms of the General Data Protection Regulation (GDPR): Data Protection Commissioner of the Free State of Bavaria
User rights
You have the following rights:
1. request confirmation of whether and to what extent your personal data is being used and processed, as well as access to personal data held about you and additional information
2. request a copy of the personal data you have voluntarily provided to us in a structured, commonly used and machine-readable format
3. request a rectification of the personal data we have stored about you
4. request the deletion of your personal data
5. object to the processing of your personal data by us
6. request the restriction of the processing of your personal data by us
7. lodge a complaint with a supervisory authority
However, please note that these rights are not unlimited and are subject to our own legitimate interests as well as regulatory requirements.
If you would like to exercise any of the rights listed here or would like further information, please contact our Data Protection Officer at: privacy@tct-online.com.
Data storage
We will retain your personal data for as long as is necessary to provide our services, comply with legal obligations and resolve disputes and enforce our policies. Retention periods will depend on the type of data collected and the purpose for which it was collected, taking into account both case-specific circumstances and the need to delete outdated, unused information as soon as possible. We retain records containing client personal data, account set-up documents, communications and other data in accordance with applicable laws and regulations.
We may at any time and in our sole discretion correct, complete or remove incomplete or inaccurate data.
Basis for data collection
The processing of your personal data (i.e. any data that can reasonably be used to identify you; "personal data") is necessary to fulfil our contractual obligations to you and to enable us to provide our services to you, protect our legitimate interest and comply with legal and financial regulatory obligations to which we are subject.
By using this website, you consent to the collection, storage, use, disclosure and other use of your personal information as described in this Privacy Policy. Please read the Privacy Policy carefully before making any decisions.
What data do we collect?
We collect two types of data and information from users, customers and suppliers.
The first category includes non-identifying and non-identifiable user data provided or collected through the use of the website ("Non-Personal Data"). We do not know the identity of the user from whom Non-Personal Data has been collected. Non-Personal Information that may be collected includes aggregate usage data and technical data transmitted from your device, including certain information regarding software and hardware (e.g., browser and operating system used on the device, language setting, access time, etc.). We use this data to improve the functionality of our website. We may also collect data about your activity on the website (e.g. pages viewed, browsing behaviour, clicks, actions, etc.).
The second category includes personal data, which is data that identifies or can identify an individual through reasonable measures. Such data include:
Device data: We collect personal data from your device. Such data includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other data resulting from your activity on the website.
When you register on our website or use our contact form, you will be asked to provide certain information, such as: First and last name, email address or address or other information.
If you provide us with your contact details using your business card, this will be stored in order to contact you.
How do we receive your personal data?
We obtain your personal data from various sources:
You provide such data to us voluntarily, for example when registering on our website or through business cards.
We obtain such data when you use our website or access it in connection with one of our services.
We receive such data from other providers, services and from public registers (for example, from data traffic analysis providers).
How is the data used? With whom is the data shared?
We do not share user data with third parties except as described in this privacy policy.
We use data for the following purposes:
To communicate with you (sending notices regarding our services, providing technical information and handling customer service requests, if applicable).
To manage and maintain our business relationships
To inform you about new updates and services
To display advertisements when you use our website (see "Advertising" for more information)
To market our websites and products (further information under "Marketing")
For statistical and analytical purposes to improve the website.
In addition to the various uses listed above, we may also share personal information with our subsidiaries, affiliates and subcontractors.
In addition to the purposes set out in this Privacy Policy, we may share personal data with our trusted third party providers based in different jurisdictions around the world for the following reasons:
Hosting and operating our website
Providing our services, including the personalised display of our website
Storing and processing such data on our behalf
Serving ads and allowing us to evaluate the success of our advertising campaigns, retargeting users
Provide marketing offers and promotional materials in connection with our website and services
Conduct studies, technical diagnosis or analysis.
We may also disclose information when we believe in good faith that it is helpful or appropriate to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement) and investigate possible violations thereof, if any; (iii) investigate, detect, prevent, or take action regarding illegal activities or other misconduct, suspected fraud or security issues; (iv) assert or enforce our own legal claims or defend against the claims of others. (v) protect the rights, property or safety of ourselves, our users, you or others; or (vi) cooperate with law enforcement authorities and/or protect intellectual property or other legal rights.
Cookies
We and our partners use cookies to provide these services. This also applies when you visit our website or access our services.
A "cookie" is a small piece of data that is assigned to your device when you visit a website from this website. Cookies are useful and can be used for a variety of purposes. These include, for example, making it easier to navigate between different pages, automatically activating certain functions, saving your settings and optimising access to our services. The use of cookies also allows us to serve you relevant advertisements based on your interests and to collect statistical information about your use of our services.
This website uses the following types of cookies:
a. "session cookies", which provide for normal system usage. Session cookies are only stored for a limited time during a session and are deleted from your device when you close your browser.
b. "Persistent cookies" which are only read by the website and are not deleted when you close your browser window, but are stored on your computer for a set period of time. This type of cookie allows us to identify you on your next visit and to save your settings, for example.
c. "Third-party cookies", which are set by other online services that are represented with their own content on the page you visit. These can be, for example, external web analytics companies that record and analyse access to our website.
Cookies do not contain any personal data that identifies you, but the personal data we store may be linked by us to the data contained in the cookies. You can remove cookies via the device settings on your device. Follow the relevant instructions when doing so. Please note that disabling cookies may result in the restriction of certain features when using our website.
The information we collect about the use of our website includes, for example, how often users visit the website or which areas are accessed. The tool we use does not collect any personal data and is used by our web hosting provider and service provider solely for the purpose of improving our own offering.
Collection of data by third parties
This policy only covers the use and disclosure of information we collect from you. If you post data on other websites or disclose it to third parties on the Internet, different rules may apply. Therefore, always read the terms and conditions and privacy policy carefully when disclosing information.
This Privacy Policy does not apply to the business practices of companies that we do not own or control, or to anyone other than our officers and employees, including third parties, to whom we disclose such information as described in this Privacy Policy.
How do we protect your information?
We take great care in implementing security measures on the website to protect your information. We use industry standard practices and policies to ensure the protection of the data we collect and store and prevent the unauthorised use of such data. We also require third parties to adhere to similar security requirements in accordance with this Privacy Policy. Although we take reasonable steps to protect data, we cannot be held responsible for the actions of those who gain unauthorised access to or misuse our website and we give no warranty, express or implied, that we can prevent such access.
Transfer of data outside the European Economic Area
Please note that some recipients may not be based in the European Economic Area. If this is the case, we will only transfer your data to countries approved by the European Commission with an adequate level of data protection or ensure an adequate level of data protection through a legal agreement.
Advertising
When you access our website, we may serve ads using ad technology from external providers. This technology uses your Service usage data to serve ads (for example, by placing third-party cookies on your web browser).
You may opt out of many third-party ad networks, including networks operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For information about the practices of NAI and DAA members, the options you have regarding the use of such data by these companies, and how to opt out of third party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.
Marketing
We may use your personal information, such as your name, email address, telephone number, etc., ourselves or share it with a third party subcontractor to provide you with promotional materials regarding our services that may be of interest to you.
We respect your right to privacy. Therefore, these marketing materials will always provide you with the opportunity to unsubscribe from further mailings. If you unsubscribe, your email address or phone number will be removed from our marketing distribution lists.
Note that even if you unsubscribe from receiving our marketing emails, we will continue to send you emails with important information that does not include an unsubscribe option. This includes maintenance messages or administrative notifications.
Corporate Transaction
We may share information in the event of a corporate transaction (e.g., sale of significant parts of a business, merger, consolidation or asset sale). If any of the above occurs, the acquirer or the relevant company will assume the rights and obligations set out in this Privacy Policy.
Minors
The protection of children's data is very important, especially in the online area. The website is not designed for children and is not aimed at them. The use of our services by minors is only permitted with the prior consent or authorisation of a parent or guardian. We do not knowingly collect personal information from minors. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she may contact us at privacy@tct-online.com.
Updates or Changes to this Privacy Policy
We reserve the right to change or revise this Privacy Policy from time to time. You can find the date of the current version under "Last modified on". Your continued use of the Platform following the posting of such changes on our website will constitute your acceptance of such changes to the Privacy Policy and will be deemed to be your agreement to be bound by the changed terms.
How to contact us
Contact us at privacy@tct-online.com with general questions about the Website, the information we collect about you, or our use of that information.
TCT Trading Company GmbH
Dieselstrasse 11
85301 Schweitenkirchen
Content last modified on 25.05.2018